From the beginning, Cindy was a dream to work with.  She helped us to sell our first home and was instrumental in buying our new home.  She's very knowledgable and knows the market well when it comes to pricing your home and knowing what to expect when buying in different areas. Unlike our first agent, Cindy really listened to what we wanted in our new home and was right on top of getting us new listings to review as soon as they were on the market (as in, "we're not even an hour old on the market").  She's that good. We purchased a short sale, and she was wonderful about giving us status updates, even if there wasn't much change.  When the bank finally accepted our offer, they only gave us 29 days to close, and Cindy put us in touch with the right people to help us close on time (who were also great to work with, by the way). Cindy is one of those agents who truly and honestly cares about her clients and wants them to have a great buying and/or selling experience, and she'll go the extra mile to make it happen.  I can't recommend her highly enough. Excellent.