My husband and I wanted someone experienced and trustworthy when we decided to purchase our first home. We had interviews with different realtors but Cindy really stood out because of her experience and her friendly demeanor. We're extremely happy we chose to go with Cindy because we ended up in a home that my husband and I absolutely love. We could not have found this home without Cindy's knowledge and experience. The only reason i gave her process/negotiation skills a 4 stars is because we never really got to see her 'work' and her process.. But overall, I would rate her a 5 star and recommend her to my friends and family.